Our Rental Terms and Conditions

Our Rental Terms and Conditions

1. Introduction to the terms and conditions

Welcome to HS Fritidsliv AB – we help you discover the freedom of traveling by motorhome. We rent out modern, well-equipped, and safe motorhomes throughout Sweden, with a focus on providing our customers with a comfortable and secure holiday experience.

To ensure clear guidelines for both you as a customer and us as the rental provider, these rental terms and conditions have been established. The terms regulate the agreement between HS Fritidsliv AB (hereinafter referred to as the Lessor or UH) and the person or company renting the vehicle (hereinafter referred to as the Renter or HT).

When you book, collect, or use a vehicle from us – whether the booking is made via the website, telephone, email, or directly on-site – you accept these terms and conditions in their entirety. The rules also apply if the booking is made on behalf of someone else. The Renter is responsible for ensuring that everyone using or traveling in the vehicle is aware of and complies with these terms and conditions.

We recommend that you read through all terms and conditions carefully before booking. If you have any questions or need clarification, you are always welcome to contact us.

In these terms and conditions, you will find information about, among other things:

  • Booking and payment
  • Pickup and return of the motorhome
  • Rules for use, liability, and insurance
  • Damages, cancellations, and any additional services

We hope to be part of your next journey and help you create memorable experiences with a motorhome from HS Fritidsliv AB.

2. Rental Periods

To ensure a smooth and fair rental process, we have fixed routines for the pickup and return of our motorhomes. All vehicles are collected and returned at our facility in Svedala.

2.1 Booking and Prices

  • Booking is made via our website or by agreement via telephone or email.
  • Prices start from SEK 1,850 per day and vary depending on the season and the selected motorhome model.
  • The rental is charged per day, and every started day will be charged.

2.2 Seasons and Booking Rules

We apply different rules for low and high seasons, which affect both booking conditions and the minimum rental period. During the high season, the minimum rental period is 7 days, while shorter rental periods may be offered during the low season depending on availability.

SeasonWeeksMinimum rental periodDelivery / PickupReturn
Low seasonWeeks 14–22, 35–39FlexibleWeekdays 3:00 PM–5:00 PMWeekdays 9:00 AM–10:30 AM
High seasonWeeks 23–34Minimum 7 daysMondays 3:00 PM–5:00 PMMondays 9:00 AM–10:30 AM

During the high season, fixed days and times apply for the pickup and return of each vehicle according to the schedule below:

VehicleDelivery / PickupReturn
Motorhome 1Mondays 3:00 PM–5:00 PMMondays 9:00 AM–10:30 AM
Motorhome 2Mondays 3:00 PM–5:00 PMMondays 9:00 AM–10:30 AM
Motorhome 3Mondays 3:00 PM–5:00 PMMondays 9:00 AM–10:30 AM
 

2.3 Important Rules for Pickup and Return

  • All vehicles must be returned with a full diesel tank. If the vehicle is not fully refueled upon return, an administrative fee of SEK 500 will be charged in addition to the cost of refueling based on our calculation.
  • In the event of a late return, a fee of SEK 1,000 per started hour will apply. To avoid delays for subsequent customers, it is important that the agreed return time is respected.
  • The toilet cassette and grey water tank must be emptied and cleaned before return. If this has not been done, a sanitation fee of SEK 5,000 will be charged.
  • The rental period applies only to the time agreed upon at the time of booking. Any changes or extensions must be approved in writing by the lessor before the rental period begins.

3. Insurance and Additional Services

When you rent a motorhome from HS Fritidsliv AB, basic insurance coverage is included to ensure a safe and secure trip. We also offer several optional add-ons and extra services that can make your trip even more convenient and comfortable.

Nedan hittar du information om försäkring, självrisker, deposition samt olika tillägg som exempelvis, gasolgrill.

3.1 Insurance and Deductibles

All our motorhomes are insured through our insurance partner. In the event of damage, accident or other insured events, the following deductible levels apply:

Type of DamageDeductible
Vehicle Damage (paint, varnish, bodywork)10 000 SEK
Third Party Liability - damage to third party property6 000 SEK
Theft or Vandalism6 000 SEK
Fire Damage6 000 SEK
Glass Damage (window, pane)6 000 SEK
Recovery/Towing10 000 SEK
Driving abroad without permission15 000 SEK

Interior Damage

Damages to the motorhome interior that are not covered by the vehicle insurance are charged according to the following: repair costs, but with a minimum cost of SEK 5,000.

3.2 Charges for Inadequate Return

To ensure our vehicles are maintained in the best possible condition and the next rental receives a well-prepared motorhome, the following charges apply if the vehicle is not returned according to our terms.

ReasonCharge
Motorhome Not Cleaned2,500 SEK + possible additional costs
Toilet cassette and greywater tank not emptied and cleaned5 000 SEK
Motorhome not filled up at return500 SEK + estimated fuel cost
Late return1,000 SEK per started hour

3.3 Cancellation Protection

For extra peace of mind, you can purchase cancellation protection for 1,500 SEK per motorhome. With this protection, you have the option to cancel your booking free of charge within one week before the rental period begins and only pay an administrative fee of 1,995 SEK for unforeseen circumstances.

Cancellation protection applies among other things to:

  • Death, illness or accident affecting you, spouse, family member or fellow traveler
  • Conscription for military service or civil defense service
  • Serious and unforeseen events, such as fire or flooding in your home

The following conditions apply:

  • The event must not have been known at the time of booking.
  • A written certificate from, for example, a doctor, authority, or insurance company must be provided.
  • The certificate must be sent to us no later than one week from the date of cancellation.

3.4 Deposit and Booking Conditions

Fee TypeAmount
Booking Fee190 SEK
Deposit (returned if motorhome returned in good condition)5 000 SEK
Cancellation fee (later than 30 days before)Rental amount due, only deposit refunded
Cancellation more than 30 days before1 000 SEK

The security deposit will be fully refunded after the rental period has ended, provided that the vehicle is returned in approved condition — without damage, properly cleaned, fully refueled, and with emptied toilet and grey water tanks. Any minor damages or costs below the applicable deductible may be deducted directly from the deposit.

3.5 Additional Services

3.5.1 Gas Grill

DetailsInnehåll
PriceGas included (1 cylinder).
Extra gas cylinderSEK 70 per cylinder.
ReturnThe grill must be intact and cleaned.
Cleaning fee for a dirty grill.500 SEK

A convenient and reliable gas grill that is perfect for camping and outdoor living. The grill can be used with the included gas cylinder or connected directly to the motorhome’s gas system.

3.6 Important Information to Know

  • Smoking is not permitted in our motorhomes. If smoking occurs, a special cleaning and sanitation fee will be charged.
  • The renter is responsible for their own personal belongings, as these are not covered by the vehicle’s insurance. We therefore recommend having your own home insurance or travel insurance.
  • The rental provider is responsible for ensuring that the vehicle is insured, serviced, and in roadworthy condition at the time of handover.

3.7 Unlimited Mileage – Travel Without Limits

At HS Fritidsliv AB, we want to give you the greatest possible freedom during your journey. Therefore, we offer the option to add unlimited mileage when renting a motorhome. For caravans, unlimited mileage is always included at no extra cost.

3.7.1 Husbilar – möjlighet att välja fria mil

When renting a motorhome, 200 km per paid day are normally included. Any distance driven beyond this will be charged at SEK 30 per additional 10 km and invoiced after the vehicle is returned.

For those who want to travel farther without worrying about mileage, we offer the optional add-on. Unlimited mileage:

Additional ServicePriceApplies to:
Unlimited mileage2 500 SEKThe entire rental period within Sweden.
Additional mileage (without add-on)30 SEK/milApplies in addition to the included 200 km per day.

The service can be booked directly when making your reservation online or through our customer service. It gives you the opportunity to travel without worrying about mileage limits. obegränsad körsträcka inom Sverige under hela hyresperioden – tryggt och bekymmersfritt.

3.7.2 Caravan – Unlimited Mileage Always Included

When you rent our caravan, nlimited mileage is automatically included in the rental price - no add-ons are required. You never pay anything extra regardless of how far you travel within Sweden. This makes the rental simple, clear, and free from surprises.

3.7.3 Important Information When Driving Outside Sweden

Please note that regardless of whether you rent a motorhome or a caravan, all travel outside Sweden’s borders must be approved in advance av HS Fritidsliv AB. Detta är viktigt av försäkrings- och säkerhetsskäl.

Driving abroadRegler och ansvar
Prior approval is required.Contact us before departure for approval.
Unauthorized driving abroad.May result in a higher deductible and invalid insurance coverage.
Deductible without permission.SEK 15,000 according to the insurance terms and conditions.

To avoid any misunderstandings or additional costs, we kindly ask you to always contact us well in advance if you plan to travel outside Sweden.

4. Toilet and cleaning

To ensure that every customer receives a clean, fresh and hygienic vehicle, special rules apply for cleaning as well as for handling the toilet and water at return. The rules apply regardless of whether you are responsible for the cleaning yourself or have booked our interior cleaning service.

4.1 Toilet and water

The toilet must always be emptied and cleaned by the renter before return. This applies even if interior cleaning has been purchased as an add-on service, since cleaning of the toilet is not included in that service.

At pick-up, a joint walk-through and inspection of the motorhome is carried out together with the rental manager. The same procedure takes place at return.

4.2 Cleaning of the motorhome at return

As a customer, you are responsible for returning the motorhome in a clean and well-cared-for condition, corresponding to the condition the vehicle was in at pick-up. You can either choose to clean it yourself or purchase our professional cleaning service.

Option A: You clean it yourself

If you choose to do the cleaning yourself, the following is expected:

AreaWhat needs to be done
Living areaVacuuming, damp mopping of floors
KitchenCleaning of stove, sink, kitchen surfaces
BathroomCleaning of sink, mirror, shower area
Toilet areaEmptying and thorough cleaning
GarbageMust be completely removed
Surfaces and storageTables, cabinets and sliding doors must be wiped down
WindowsRemoval of dirt and stains

When purchasing interior cleaning, we are responsible for cleaning the kitchen, table, floor, bathroom (excluding the toilet cassette) and other interior surfaces so that the vehicle is clean and ready for the next customer. The cleaning is carried out with professional equipment and environmentally friendly cleaning products.

4.3 Inspection and possible additional charges

At return, a check of the vehicle's cleaning and tidiness condition is always carried out. If the vehicle does not meet our requirements, additional charges may apply according to the following guidelines:

Deficiency at returnCharge
Interior cleaning not approved2 500 SEK
Toilet cassette not emptied and cleaned5 000 SEK
Other deficienciesAccording to actual cost

If you have questions about cleaning, booking the cleaning service or other matters, you are always welcome to contact us by phone, e-mail or via the website. We are happy to help you plan a simple and smooth return.

5. Vehicle use and maintenance

Renting a motorhome involves responsibility for both the condition of the vehicle and its safe use throughout the entire rental period. To ensure that the motorhome is used correctly and functions as it should, the following rules and guidelines apply to the renter (HT).

Below you will find information about use of the vehicle, maintenance, handling of faults and damage, as well as responsibility in case of delays and payments.

5.1 Use and eligibility

The motorhome may only be used for normal private use within Sweden, unless otherwise agreed in writing with the rental company (UH). The vehicle may only be driven by persons who hold a valid driving licence and who have been approved by UH before the rental period begins.

Rules for useDescription
Driving outside SwedenOnly allowed after written approval from UH
Additional driversRequires written consent from UH
The rental agreement in the vehicleMust always be kept in the vehicle and presented on request by the police or UH
Lending or sublettingThe vehicle may not be rented out or lent to a third party
Commercial useNot allowed to transport goods or persons for payment
Towing or recovery serviceNot allowed to tow or move other vehicles
Motor racing or off-road drivingStrictly forbidden
Overloading or dangerous drivingForbidden – the vehicle may not be driven on unplowed roads, off-road or in other dangerous environments

The police, customs authority or other competent authority has the right to seize the vehicle if the renter tries to take it outside Sweden without approval from the rental company. The renter is fully responsible for all costs arising in connection with such a situation.

5.2 Rental fee and payment terms

The rental cost is set at the time of booking and is clearly stated in the rental agreement. The renter is always responsible for payment in full, even if the invoice is issued to another person or company.

TermsAmount and explanation
Invoicing fee250 SEK incl. VAT
Reminder fee600 SEK incl. VAT
Late payment interestRiksbank reference rate + 5%
Consumable fluids (oil, washer fluid, etc.)Not included in the rental – HT is responsible for refilling
Advance payment or depositMay be required by UH before handover

UH has the right to charge HT afterwards for any costs incurred during the rental period, e.g. extra mileage, sanitation or damage.

5.3 Delayed or missed delivery

HS Fritidsliv AB always does its utmost to provide vehicles in accordance with the agreement. We understand that your travel plans are important and we strive to fulfil our commitments to the letter. Despite this, in rare cases circumstances may arise that we cannot control.

Unforeseen events and breakdowns

Vehicles returned by previous customers may in some cases turn out to be defective, vandalised or have technical faults that cannot be remedied within a reasonable time. In such cases we will:

  • Offer a replacement vehicle if we have one available available alternative that meets reasonably equivalent requirements.
  • Inform you as the renter as soon as possible about the problem and which alternatives are available.

If no replacement vehicle is available and UH therefore cannot fulfil the agreement, HT has the right to:

  • Receive the rental amount refunded for the period not used
  • Receive a certain price reduction in case of shorter delays
  • Cancel the agreement if the delay is of material significance and no acceptable alternative is offered
Force Majeure

UH is free from liability for damages for deficient or delayed delivery if it is due to circumstances beyond UH's control, e.g.:

  • Vehicle breakdown without warning
  • Serious traffic accidents
  • Natural disasters
  • Epidemics/pandemics
  • Power outages, computer system failures or technical disruptions
  • Government decisions or other legal obstacles

These exceptions apply if UH could not reasonably have foreseen or prevented the event at the time the agreement was entered into. Compensation is not paid for indirect damages, consequential costs or loss of business.

5.4 Vehicle care and service

HT is responsible for ensuring that the motorhome is handled with care, properly maintained and kept in good condition. This includes following all instructions in the vehicle's manual as well as the rules of this agreement.

Maintenance taskRegler och ansvar
Fuel and fluidsOnly the correct fuel – HT is responsible for topping up oil, washer fluid, etc.
Tyre pressure, oil level, coolantMust be checked regularly
Long-term rental > 5,000 kmService must be booked at a workshop designated by UH (UH reimburses the cost)
Service not carried outCharged at 50 SEK per 10 km over the manufacturer's service interval
Inspection during the rental periodUH has the right to inspect the vehicle if negligent use is suspected
PetsAllowed only if notified in advance and approved by UH
SmokingStrictly forbidden – violation is charged with a sanitation fee
Off-road driving, overloading, hazardous environmentNot allowed – HT is responsible for damage caused by improper use

Pets are welcome in some of our vehicles, but this requires advance notice at the time of booking. For hygiene reasons we only offer certain vehicles for this purpose, and an additional cleaning fee may apply. In case of unauthorised transport of animals, a sanitation charge will be applied.

5.5 Faults, damage and theft – what to do?

In the event of a fault or damage during the rental period, the following procedure applies:

EventRenter's responsibility
Faults or technical problemsImmediately notify UH and await instructions
Damage caused by collision/accidentFile a damage report with UH
Theft of vehicle or keysA police report is required + a copy sent to UH
Damage caused by an unknown personA police report is required + damage report to UH
Warning lights in the vehicleHT is obliged to act according to the warning system and notify UH

Failure to act in accordance with these instructions may result in HT being liable to compensate UH for additional costs.

6. Liability, damage and return

It is of the utmost importance for both the renter (HT) and the rental company (UH) that the vehicle is handled correctly and responsibly. Below it is explained in detail what applies in case of damage, breakdowns, traffic violations, return and when UH has the right to cancel the agreement.

6.1 UH's responsibility in case of damage or breakdown

UH is responsible for ensuring that the rented vehicle is in fully functional and legally compliant condition at handover. If the vehicle should suffer from faults or breakdown due to its condition during the rental period, the following applies:

CircumstanceHT's rights and UH's responsibility
Fault due to the vehicle's conditionHT is entitled to a price reduction for the time the fault affected use
Material fault that makes continued use impossibleHT may cancel the agreement
UH promptly offers a replacement vehicleHT may not cancel the agreement, if the vehicle is reasonably equivalent
UH offers repair without delayHT cannot cancel the agreement if this is done promptly

If the vehicle is stolen or involved in an accident or damage that makes it impossible to continue the journey, HT has the right to terminate the rental agreement after contacting UH. In the event of theft, a police report must be filed before the agreement can be cancelled.

6.2 HT's responsibility for fines and fees

The renter is responsible for all fees, fines and traffic offences that arise during the rental period, provided these are not due to faults or deficiencies in the vehicle that HT could not reasonably have detected.

Type of offenceHT's responsibility
Road tolls, congestion tax, bridge tollsPaid by HT
Parking fines, speeding violationsHT pays the fine or cost
OverloadingHT is legally and financially responsible
Unpaid fee/fine that UH receives a claim forUH charges HT + 500 SEK administration fee per case
Notification to authority (e.g. speed camera)Fee of 500 SEK per case

6.3 HT's responsibility for damage to or loss of the vehicle

HT is responsible for all damage to or loss of the vehicle that occurs during the rental period, unless it concerns normal wear and tear or a situation where a third party has admitted liability.

SituationHT's responsibility
Damage to bodywork, interior or equipmentHT reimburses the repair according to the excess or actual cost
Total loss or theftHT reimburses the vehicle according to the terms of the insurance
Use outside approved countriesHT is fully responsible for costs and any transport problems
Unapproved driverHT is responsible as if he had driven the vehicle himself

HT undertakes to read and sign UH's damage documentation in connection with handover.

6.4 Limitation of damage

Both HT and UH are obliged to take reasonable measures to limit any damage. Failure to do so may result in the party having to bear the increased costs that could have been avoided.

6.5 Return of the vehicle

At the end of the rental period, the vehicle must be returned in the same condition as at handover, apart from normal wear and tear. If the vehicle is returned in a dirty or neglected condition, UH has the right to charge reasonable fees for restoration.

Rules for returnTerms and responsibility
Time and placeReturned at the same place as handover, unless otherwise agreed
Joint inspectionMust be carried out together with UH if possible
Outside regular opening hoursRequires a special arrangement
Late returnHT pays additional rent and any consequential costs
Failure to return as agreedHT reimburses all costs to return the vehicle to UH
Unforeseen events (e.g. illness)May result in release from liability for delay, subject to assessment
Use outside the rental periodPunishable and not permitted under Swedish law

6.6 UH's right to terminate the agreement

The rental company (UH) has the right to terminate the rental agreement with immediate effect if any of the following situations occur:

Reason for cancellationDescription
a) Unpaid rentHT fails to pay despite reminder within a reasonable time
b) Abnormal driving or negligent handlingRisk of significant depreciation arises
c) Breach of contract of material significanceHT violates important terms (e.g. unauthorised driving abroad)
d) Driving licence revokedHT lacks the legal right to drive the vehicle

In such cases UH may repossess the vehicle without compensation to HT. Any costs in connection with the cancellation are charged to HT.

7. Processing of personal data

HS Fritidsliv AB (UH) values your privacy and processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), as well as in accordance with the procedures laid down in our internal privacy policy.

When you as renter (HT) When you rent a vehicle from us, or if you are listed as a driver in a rental agreement, this means that we need to collect and process certain information about you. This is done in order to:

  • Enable booking, contract signing, and rental services.
  • Fulfill legal obligations (e.g. accounting, traffic violations, and insurance matters).
  • Manage and follow up on damages, faults, and liability during the rental period.
  • Provide customer service and communication.
  • Prevent misuse and protect the business.
7.1 What information is processed?

The personal data that may be processed includes, among other things:

Type of informationExempel
Identity informationName, personal identity number, date of birth
Contact informationAddress, phone number, email address
Driver’s license informationDriver’s license number, validity period, license categories
Payment informationBilling address, payment history, and, where applicable, credit assessment.
Vehicle information and agreementsBooking and rental information, contract number, rental terms and conditions.
Violation informationTraffic fines, violations, unpaid fees.

7.2 Legal basis for the processing of personal data

We process personal data on the basis of the following legal grounds:

  • Performance of a contract – in order to manage and carry out the rental.
  • Legal obligation – for example, in accordance with accounting laws or other applicable legislation.
  • Legitimate interest – for example, to protect our vehicles, prevent misuse, and ensure payments.

Personal data is stored only for as long as necessary for the relevant purpose or as required by law.

7.3 Information responsibility for multiple drivers

If anyone other than the renter (HT) will drive the vehicle during the rental period, the renter is responsible for informing these persons about how their personal data is processed in accordance with this section. By accepting the rental terms and conditions, the renter also agrees to forward this information to all drivers listed in the booking.

7.4 Reporting to the industry information register

If the renter (HT) breaches the rental terms and conditions – for example through non-payment, damage, unauthorized use of the vehicle, or other serious negligence – the rental company (UH) may report the incident to the Swedish Car Rental Association’s information register.

The information register is used within the industry to prevent fraud, misuse, and other serious violations related to vehicle rentals. The following applies:

SectionFörklaring
Who is entered into the register?Renters (HT) who have seriously violated the terms of the rental agreement
Who has access to the register?Medlemsföretag inom Biluthyrarna Sverige
Purpose of the registerTo alert the industry about renters who should not be rented vehicles to
Legal basisFörs med tillstånd från Integritetsskyddsmyndigheten enligt kreditupplysningslagen Privacy Protection in accordance with the Credit Information Act
Information about the registerA complete description is available at: www.biluthyrarna.se

Please note that decisions to report someone to the information register are not made lightly. This only takes place after the renter (HT) has been given the opportunity to respond to any allegations and after an internal assessment of the matter.

7.5 Access to the personal data policy

For more detailed information about how we process personal data, please refer to our privacy policy, which is available on our website or provided upon request. The policy contains information about:

  • Your rights as a data subject (e.g. the right of access, rectification, and erasure)
  • How to contact us regarding privacy matters
  • How long we retain data
  • How we protect your data against unauthorized access

8. General terms and conditions

HS Fritidsliv AB offers safe, well-equipped motorhomes for rental to private individuals under reasonable and clear terms and conditions. To avoid misunderstandings and to ensure a positive experience for all customers, we explain here what is included in the rental, what is not included, and our other basic requirements for renting a vehicle from us.

8.1 This is included in the rental

When you rent a motorhome from us, the following equipment and accessories are included at no extra cost:

Included in the rental per paid rental dayDescription
20 free milesApplies per commenced day
Additional mileageCharged at SEK 30 per Swedish mile beyond the included free mileage
1 gas bottle/weekMaximum two bottles for longer rentals – additional bottles can be purchased separately
Toilet chemicalA sufficient quantity for the entire rental period
Leveling blocksFor easy setup on uneven ground
Electrical cables in two variantsFor connection to both standard outlets and camping/pitch sites
Complete kitchen equipmentFor 5–6 people, including pots, plates, cutlery, glasses, etc.
1 table + chairsThe number of chairs corresponds to the number of seat-belted seats in the motorhome
Parking for your own carDuring the rental period, in a designated and locked area at our facility in Svedala

These accessories are included as standard equipment to provide you with a comfortable and convenient journey from the very first day.

8.2 This is not included in the rental

The following equipment and optional extras are not included in the standard rental and must either be brought by the customer or rented separately:

Not included in the rentalKommentar
Bed linenDuvets, pillows, and sheets – can be brought by the customer or rented by agreement
TowelsBath towels, kitchen towels, etc.
GrillNot included as standard (can be rented – see the section on additional services)
Consumable itemsToilet paper, paper towels, dishwashing liquid, etc.
Food and personal belongingsNot included
8.3 Previous damage and availability

Would you like to supplement your equipment? Contact us before departure and we will arrange what is possible, subject to availability.

We do our best to ensure that all vehicles are ready on time and in good condition. However, unforeseen situations may sometimes occur. If the vehicle is damaged by a previous customer, making it... obrukbart eller trafikfarligt, gäller följande:

  • We primarily offer a replacement vehicle. of a comparable class, if such a vehicle is available.
  • In exceptional cases, delays in the handover may occur – we will inform you as soon as we become aware of this.
  • If you discover any aults or damage to the vehicle during your rental period, you must notify us immediately so that we can take action before the next customer.

It is the renter’s (HT) responsibility to report faults as soon as possible – this increases the likelihood that we will be able to resolve the issue before the next booking.

8.4 Preliminary assessment and booking requirements

To rent a vehicle from HS Fritidsliv AB, certain basic requirements must be met. These are intended to minimize risks and ensure the responsible handling of our vehicles.

RequirementsTerms
Minimum age25 years old
Driver’s licenseAt least 5 years holding a category B driver’s license (not a provisional license)
Credit checkConducted in connection with the booking.
Right to refuse a bookingThe rental company (UH) reserves the right to refuse a booking based on credit information or previous history.

We always process credit information confidentially and in accordance with applicable data protection legislation (GDPR) and good industry practice. If we choose not to approve or proceed with a booking, you will be informed accordingly.

8.5 Other provisions

  • These terms and conditions apply regardless of whether the booking is made online, by telephone, or directly on site.
  • The rental terms and conditions apply in the version published at the time of booking and may be updated continuously. The latest version is always available on our website.
  • By completing a booking, you accept all terms and conditions stated in this document.

9. Other provisions

This section contains supplementary rules regarding responsibilities, rights, and the handling of special situations between the Renter (HT) and the Rental Company (UH). The purpose is to clarify how various unforeseen events and legal matters shall be handled.

9.1 Force majeure

HS Fritidsliv AB is not responsible for delays, cancellations, or other issues arising due to circumstances beyond our control, so-called force majeure. Examples of such situations include:

  • Natural disasters
  • Extreme weather conditions
  • Fire, explosion, or sabotage
  • Pandemics or epidemics
  • Technical disruptions beyond our control.
  • Strikes, lockouts, or labor disputes.
  • Transport disruptions or fuel shortages.
  • Government decisions or other legal restrictions.

In the event of force majeure, we always work to minimize the impact and inform the renter (HT) as soon as possible.

9.2 Right to refuse or terminate a rental

The rental company (UH) has the right to refuse or terminate a rental, even after a booking has been completed or at the time of handover, if:

  • The renter (HT) behaves in a threatening manner or is under the influence of alcohol or drugs.
  • The renter (HT) cannot present a valid driver’s license or the required documents.
  • The renter (HT) is considered to pose a safety risk or acts irresponsibly.
  • A credit check or previous history gives the rental company (UH) reasonable grounds to refuse the rental.

In such cases, any paid rental fee will be refunded, with the exception of any booking fee, provided that the vehicle has not yet been collected.

9.3 Limited liability for personal belongings

The rental company (UH) is not responsible for loss, theft, or damage to the renter’s (HT) personal belongings or luggage, either during the rental period or after the vehicle has been returned. The renter is therefore advised to have valid home or travel insurance.

9.4 Governing law and dispute resolution

This agreement shall be governed by Swedish law. If a dispute cannot be resolved through dialogue between the parties, the matter shall primarily be handled by the Malmö District Court.

Both the rental company (UH) and the renter (HT) shall primarily seek to resolve any disputes through dialogue and mediation before legal action is taken.

10. Rights, responsibilities, and application

This section governs the validity of the agreement, the allocation of responsibilities, and how the terms and conditions shall be applied between the renter (HT) and the rental company (UH).

10.1 Validity of the agreement

The rental agreement becomes legally binding when the renter (HT) has accepted it by:

  • Signing a physical or digital copy of the agreement.
  • Bokning via HS Fritidsliv AB webbplats
  • Confirmation via email or other written communication.

The terms and conditions apply regardless of whether the booking is made via website, phone, email, or directly on site, and cover all vehicles rented out by HS Fritidsliv AB.

10.2 Amendments and Additions

The lessor (UH) reserves the right to update or amend the rental terms and conditions as needed. However, it is always the version of the terms in effect at the time of booking that governs the rental in question. The current terms are published on our website, and it is the tenant's (HT's) responsibility to review them before making a booking.

Aktuella villkor publiceras på vår webbplats och det är HT:s ansvar att ta del av dessa innan bokning.

10.3 Assignment and Use

The tenant (HT) may not transfer the rental agreement or sublet the vehicle to a third party without written approval from the lessor (UH). The vehicle may only be used by persons approved under the agreement and solely for its intended purpose, namely private leisure use.

10.4 Scope of the Agreement

This agreement covers all provisions in chapters 1–10, including any appendices, insurance terms, and additional services. Verbal agreements are only valid if confirmed in writing.

10.5 Applicable Law and Jurisdiction

This agreement is governed by Swedish law. In the event of legal proceedings, Malmö District Court shall be the court of first instance. The parties shall primarily seek to resolve any disputes through dialogue and mediation.

10.6 Contact Information

For enquiries, booking changes, or damage reports, please feel free to contact us:

HS Fritidsliv AB
Company registration number: 559581-5779
Phone: +46 73-980 50 37
Email: info@hsfritid.se
Website: hsfritid.se
Visiting address: Malmbyvägen 11a, 645 47 STRÄNGNÄS

11. Other Provisions and Legal Matters

This chapter contains supplementary legal provisions regarding liability, interpretation of law, and application of the agreement.

11.1 Entire Agreement and Interpretation

This agreement constitutes the entire agreement between HT and UH regarding the rental of recreational vehicles. Any previous oral or written agreements are replaced by this agreement unless they are expressly referred to in writing.

In the event of any questions of interpretation, the agreement shall be interpreted in accordance with general principles of contract law.

11.2 Limitation of Liability

UH shall not be liable for indirect damages, financial consequential losses, or loss of profit that may arise due to delays, technical problems, or cancelled rentals, provided that gross negligence or intent is not present.

UH shall also not be liable for:

  • subjective experiences or lack of comfort
  • traffic, roadworks, or weather conditions
  • interruptions in campsite services or power supply
  • loss of personal belongings

11.3 Unauthorized or Illegal Use

HT may not use the vehicle for illegal activities, the transport of prohibited goods, or in any other way that violates Swedish or foreign legislation. In the event of suspected criminal activity, UH has the right to immediately terminate the agreement and contact the relevant authorities.

11.4 Invalidity of Individual Provision

If any part of the agreement is deemed invalid or unenforceable, this shall not affect the remaining parts of the agreement. In such a case, the relevant provision shall be replaced with a legally valid wording with a similar meaning.

11.5 Partners and Subcontractors

UH has the right to engage external partners and subcontractors for services such as insurance, cleaning, LPG service, or roadside assistance. Such cooperation does not affect HT’s liability under this agreement.

11.6 Electronic Signing and Digital Communication

The agreement may be approved by digital signature, email confirmation, or another electronic method accepted by UH. HT also agrees that communication regarding booking, payment, and contractual terms may take place digitally.

12. Closing

At HS Fritidsliv AB, we would like to thank you for choosing to rent a motorhome or caravan from us. Our ambition is to make your journey as safe, smooth, and memorable as possible — from booking to return.

By following these terms, you help us maintain a high standard for our vehicles and services, while ensuring that the next customer can enjoy the same positive experience.

If you have any questions, need help with planning, or would like to leave feedback after your trip, you are always warmly welcome to contact us.